Training & Support



We're in this business together

We invest heavily in our franchisees because when you succeed, we succeed. The Expense Reduction Analysts franchise opportunity is different from other opportunities in the procurement and supply chain industry. We support our franchisees with knowledge, expertise, methodologies and processes built from over 25 years of experience to help make your business as successful as possible.



We support franchisees at every level of the business

Our franchisees can expect ongoing and extensive support from day one, provided by an international team of over 40 full time staff members based in our European, American and Australian support centers, and speaking over 14 different languages. In addition, almost 50 Area Directors provide local support to franchisees and help to develop the business in their respective territories.

  • Marketing: ERA’s international marketing team has developed global strategies and initiatives designed to help franchisees grow their businesses with improved levels of profitability.
  • Information Technology: Our dedicated IT team – based in both Europe and North America – help to provide maximum and timely support to all of our franchisees worldwide. We also have a variety of IT tools including our bespoke management system to aid you in your project activities.
  • ERA’s Start-Up Program: ERA’s unique start up program teaches our proven techniques and methodologies with the aim of helping new franchisees succeed as quickly as possible. Our training is held in both our European Support Centre in Kent (UK) and our North American Support Centre in Dallas (Texas).
Franchisee Stories
“The training was absolutely fantastic. The best thing is, once you complete the training, you still have the full backing and support of the Academy and the support team.” Keith McGregor - UK
“Much of the training was about getting a feel for the brand; what we represent, our corporate culture and identity. As an international business it's crucial we represent ERA in the same way.” Mari Nilsson - Sweden
“The course was broad, very well structured, engaging and fun.” Tony Jarrett - New Zealand
“It's important to be humble about what you know and what you don't know after the training and it's important to join up with the ERA network and make the most of this resource, you will learn a lot from them.” Christian Sondergaard - Denmark

Get in touch with us today to learn more about the ERA business franchise opportunity